Returns Policy – You may return items within 30 days of delivery for a full refund. Most often we do not require the item back. We ask that you show pictures of the item. Such as in the case of shipping damage. If you are just unhappy with the item contact us within 30 days of purchase. We will ether exchange or refund you. If we do require an item back in cases such as just didn't want it you will pay for shipping. We WILL reimburse the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Shipping & Returns.
You should expect to receive your refund within 3 - 5 days of us receiving your package. 3 to 5 business days is the time it takes your bank to process our refund request. We submit it the same day we receive the item back.
If you need to return an item or have questions please contact us at 1-832-302-4841 or you can also email us at info@OnlineVapeStore.com. Email is normally best and preferred. Please provide us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.